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Fision GO is a streaming service included with your Digital TV subscription that brings live TV, movies and more to your computer or smart device. In addition, you can also watch TV Everywhere programming over any Internet or mobile connection using the Hotwire Fision app or community page portal.
The Fision GO app is available for Apple iOS, Android, and Microsoft devices.
Yes, with Fision GO you can watch up to 5 unique streams at one time.
Yes, there can be a delay of up to 20 seconds for programs transmitted through Fision GO. This is because the signal must be compressed for digital television then converted and buffered for your computer or mobile device. This is commonplace for streaming TV and we strive to keep the delay as short as possible.
If you are a current Hotwire or Fision Internet customer and own a computer or smart device, you do not need any additional equipment
If you are using a laptop or computer,
we recommend Chrome or Firefox,
at least 4 Mbps Internet speed,
and 1 GB RAM. If you are using Windows 7 or earlier with Internet Explorer,
we recommend installing the latest Flash Player and Silverlight Plugin.
If you are viewing Fision GO on a mobile device, you will need at least 4 Mbps Internet speed, iOS 10/Android 4.4 or higher, and a stable WiFi connection.
Our player already supports HTML5 and plugins are no longer necessary. You do not need a Flash Player to stream Fision GO unless you are using Windows 7 or older with Internet Explorer, which still needs Flash Player and Silverlight because HTML5 is not supported.
Currently you can enjoy Fision GO on:
a. If you encounter bad quality or buffering issues, please check the following:
No, but you can access content from any premium channels you are currently subscribed to using the appropriate channel’s TV Everywhere app.
Yes, all channels on Fision GO are available in HD.
No, not at this time.
There are two subscriptions available offering 50 or 500 hours of stored content.
On Demand access is available on select channels.
To view the majority of channels available on Fision GO,
you will need to be on a Fision WiFi network.
Only select channels can be viewed if you are connected to another network,
such as a friend’s WiFi or a public hotspot. To view content on any network,
anywhere, use a TV Everywhere app. You can access these through your community page,
the Hotwire Fision app, or a direct URL to the channel of your choosing.
*Must be subscribed to the channels to view content
Currently, if you are not on your home network, you can view select channels or your recorded content if you subscribe to the Cloud DVR package. However, you can use a TV Everywhere app and log in using your Hotwire credentials.
If you are not on a Fision WiFi network (or a WiFi network of any kind) and you are viewing the select channels available outside the home you may be using cellular data.
Yes – English, Spanish, German, French, and Italian are available. Please note the language option determines text in the app only, it does NOT apply to the language broadcast on each channel